Terms and Conditions
Basis of Rates
All prices are based on two persons sharing a room. All prices and fares are quoted in Euros.
Anyone under 18 must be accompanied by a parent or guardian for the entire journey.
Cancellations and Refunds
Unique Slovenia reserves the right to cancel a reservation if full payment has not been received by 20 days prior to departure. For reservations made within 20 days of the departure date, full payment is required when the reservation is accepted.
All cancellation notices must be received in writing and will become effective as of the date of the postmark.
|TABLE OF CANCELLATION FEES|
|Cancelling of reservation||Placing|
|Up to 20 days||50% of deposit
|19 days-15 days||100% of deposit|
|14 days-10 days||50% of tour cost|
|9 days-5 days||70% of tour cost|
|4 days or fewer to departure||100%|
If you cancel 20 days or more prior to departure, a refund less an administrative fee of 50% of your deposit will be made.
Per person charges for cancellations that occur less than 20 days prior to departure are as follows: 19-15 days prior to departure: 100% of your deposit amount; 14-10 days prior to departure: 50% of the tour cost; 9-5 days prior to departure: 70% of the tour cost; 4 days or fewer days prior to departure: 100% of the tour cost. This policy also applies to pre- and post-trip extensions. Any airline tickets issued are subject to the carrier’s refund policy.
Leaving a tour in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of a tour. Unique Slovenia reserves the right to cancel any trip because of inadequate enrollment that makes the trip economically unfeasible to operate or because of good-faith concerns with respect to the safety, health, or welfare of the participants. If Unique Slovenia cancels a tour prior to departure, you will receive a full refund of monies paid to Unique Slovenia, except in the event the cancellation is due to a major global event that has resulted in the cancellation of multiple trips, in which case you will receive a refund and/or credit equivalent to monies paid Unique Slovenia. If we cancel the trip in progress, you will receive a prorated refund based on the number of days not completed on the tour. We will not be responsible for any refund for nonrefundable airline tickets or for any airline tickets purchased by the passenger directly from an airline or travel agent.
Trip cancellation insurance is strongly recommended. Clients are advised to obtain their own insurances while traveling.
To reserve a place on a Unique Slovenia tour, a 250EUR per person deposit is required. Final payment is due no later than 20 days prior to departure. Payments can be wired to a
UNIQUE SLOVENIA bank account:
• Hypo Alpe Adria Bank d.d.
• IBAN: SI56 3300 0000 4347 337
• SWIFT CODE: HAABSI22
• VAT NUMBER: SI86154575
• REGISTRATION NUMBER:3597032000
Included in Tour Cost:
Accommodations and meals as indicated in the itinerary (B = breakfast, L = lunch, D = dinner); pre-departure information; entrance fees, and sightseeing noted as included in the itinerary; all gratuities, unless otherwise noted on the itinerary page; ground transportation during the tour; transfers to and from group flights where applicable; services of Unique Slovenia experts, guides, and any other staff; taxes, baggage handling, and service charges. Please note: The “B, L, D” notations only apply to the period during the tour and do not include any meals on flights to/from the trip.
Air transportation and related fees; activities noted as optional in the itinerary; baggage/accident/cancellation insurance; personal expenses, such as laundry, telephone calls, and alcoholic beverages; and any other items not specifically noted as included.
A limited number of single rooms are available at extra cost on a first-come, first-served basis. We will assist persons requesting a roommate. Participants will be notified if a suitable roommate is not available, in which case the single rate will be charged.
Every reasonable effort will be made to operate programs as planned, but alterations may still occur after final itineraries are sent.
You should be in good physical and mental health. Any physical condition, diet or treatment requiring special attention must be reported in writing when the reservation is made.
Purchase of travel insurance is strongly recommended with respect to trip cancellation, personal baggage, personal accident, injury or illness. Clients are advised to obtain their own insurances while traveling.
Luggage allowance may be limited by different airline carriers. Additional weight must be paid. Average weight is usually around 20 kg.
Passengers are obliged to respect the custom regulations of The Republic of Slovenia.
In case of the loss of your private documents and travel documents clients are obliged to cover the necessary expenses to be able to proceed the tour. We offer advice and will help to solve the problems. We are not responsible for any other losses or damages.
We reserve the right to take photographs or videos during the operation of any tour and to use the resulting photography for promotional purposes. By booking a reservation with Unique Slovenia, participants agree to allow their images to be used in such photography.
The client must inform the agency immediately in case of any inconveniences or complaints.
For all the complaints our clients can apply to the travel agency with written notice by e-mail or fax.
Solving the disputes
Court of Justice Ljubljana has jurisdiction over insolvability of the conflicts between Unique Slovenia and the client.
Additional Terms and Conditions may apply to some tours and will be provided with pre-trip mailings.
By registering for one of Unique Slovenia tours the participant agrees to the Responsibility statement and the Terms and Conditions.